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Hotel booking, do you use Agoda, Website or book direct?.


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I personally always book direct these days, having been hammered and let down in the past by Agoda, I swore never again.

Also, booking direct allows you a paper trail should anything go awry, it's easy to pull your phone out and show the emails, plus I find I can specify which room, breakfast or not and for those worried, they can ascertain whether the place is guest friendly or not.

One thing I'm unsure of is that whether it's the best way to secure a discount. Agoda do have some good deals on occasionally.

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Haven't booked for a while now, but for me it depends on how I get the best price. A couple of years ago I already had a room in a hotel (somewhere in Germany) and needed to extend for one more night. I walked up to the desk and was quoted about double what I paid, having booked through Agoda. I told the clerk I would think about it, returned to my room, started up my computer and booked through Agoda again for the same price as the original booking. I returned to the desk about ten minutes later and told I had booked through the booking site as that was a lot cheaper. They appreciated me letting them know I had booked. 

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3 hours ago, Butch said:

I personally always book direct these days, having been hammered and let down in the past by Agoda, I swore never again.

Also, booking direct allows you a paper trail should anything go awry, it's easy to pull your phone out and show the emails, plus I find I can specify which room, breakfast or not and for those worried, they can ascertain whether the place is guest friendly or not.

One thing I'm unsure of is that whether it's the best way to secure a discount. Agoda do have some good deals on occasionally.

Yep, this is the way forward I think because everybody in between takes a chunk. But whenever my sons visit I also do a walk through of the places to check options out.

When they decide on their preference I check out the Wifi with my PC...

My services are free of charge if you buy me a 3 litre box of Mont Clair ..

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I use Booking.com the price advertised is the price you pay , no taxes added at checkout ... but regular hotels I will also check their prices direct , although sometimes its cheaper via Booking ..

learnt my lesson last year and will no longer be using the cheapest, non refundable options...

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Try to book direct as much as possible, and very happy i did when Covid hit.

From airlines to hotels, was much easier dealing with them direct, especially EVA. 

That said, i had no problems getting a refund from hotels.com last year. 

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There's a couple of hotels in pattaya I've stayed in a lot, and have email addresses for. One I know some of the reception team quite well....and for those I tend to book on booking.com, but then email them with any special requests. Never been let down yet.

If it's an unknown then I tend to book direct with the hotel, at least for the first few days, then extend with an online agent if I like it.

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Wifey and i always stay at the LK Metropole and i find Agoda consistently offer the cheapest rate. One problem by booking with the likes of Agoda is you always get a "city view" room which in effect means a brick wall not far away lol but as we don't stay many days or spend a lot of time in the room it don't matter. If you're prepared to book direct with the hotel and pay their very expensive price compared to Agoda you will get a room with some sort of view.

Currently the LK Metropole direct rate is virtually the same as Agoda, the very first time in many years that has been the case.

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21 hours ago, Stillearly said:

I use Booking.com the price advertised is the price you pay , no taxes added at checkout ...

That used to annoy me with Agoda but they now have a setting to show the taxes up front.

When I was travelling a lot last year within Thailand I found Agoda consistently the best price although prior to that I'd mostly been using hotels.com.  Accessing Agoda through Trivago often resulted in better prices than going direct to their website or app.

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48 minutes ago, Stillearly said:

I didn't know you could do that 

Go to BA executive club app and book through their link, they offer between 4 and 12 points per £1 spent depending on whatever their latest offer is. I’ve got about £2k worth of hotels booked through them if my US holiday goes ahead in Oct……24,000 avios. I always make sure they are at least on a par price wise with a direct booking, sometimes they are sometimes not.

Loads of other shops on BA you can do the same with as well.

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I usually deal directly with the hotel, but do compare costs with both agorda and booking.com. 

On one occasion I had booked 2 nights in a hotel in Ross on Wye to fish on the river for barbel. After the 1st day I was so knackered that I knew that I didn't want the 3 hour drive home after the 2nd day. So I asked reception if I could stay an extra night. Unfortunately it was a Saturday and all the rooms were booked out for a wedding.  Whilst on the river bank I went on booking.com to find an alternative hotel and was surprised to be able to book a room in the same hotel for the same price. 

Checking back in the reception admitted that a certain amount of rooms have to be kept back for agencies to book.

Always good to know!

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8 minutes ago, boydeste said:

I usually deal directly with the hotel, but do compare costs with both agorda and booking.com. 

On one occasion I had booked 2 nights in a hotel in Ross on Wye to fish on the river for barbel. After the 1st day I was so knackered that I knew that I didn't want the 3 hour drive home after the 2nd day. So I asked reception if I could stay an extra night. Unfortunately it was a Saturday and all the rooms were booked out for a wedding.  Whilst on the river bank I went on booking.com to find an alternative hotel and was surprised to be able to book a room in the same hotel for the same price. 

Checking back in the reception admitted that a certain amount of rooms have to be kept back for agencies to book.

Always good to know!

I had similar in Patts , I was standing at reception with my iPad , showing them there was availability but they couldn't let me book direct .... so booked via the app and whilst I was still talking to them they received an email confirming my reservation 555 they did allow me to stay in the same room 🙂  

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Was looking at a hotel in Europe yesterday, was £1575 on booking.com and same price direct for a week ... then used Trivago ... got it for £595 via TUI ... non refundable, but I thought it was worth the risk given the price difference.... 🤞

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I try to book direct where possible. i usually tell the hotel if its cheaper on a booking site and so far they have matched or bettered the price, as they have to pay a percentage to the booking site anyway. To me they are just another parasitic dot com that takes your money for no real gain.

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